The following are the most
frequently asked points when Tenants are considering renting a
property:
All our properties are listed on
our daily updated website with full property details (including room
sizes), colour photographs and virtual tours of every room. Each
property will be linked to multi-map giving its exact location.
All viewings are by pre-arranged
appointment. We are able to accompany you on viewing at a property
during our normal office hours, otherwise viewings will be arranged
with the Landlord or the current tenant at their convenience.
Applicants wishing to take up a
Tenancy will be required to complete a confidential application form
to provide personal and financial details. It is essential that you
have all the information and supporting documents with you when
completing the form. You will need:
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- The full address of your
current property including the postcode.
- A contact name, address and
telephone number of current letting agent or Landlord (if
applicable).
- If less than three years at
your current address, a list of all addresses for the last
three years with postcodes and dates of occupation.
- The full company name,
address and postcode of your employer (or accountant if you
are self employed) along with a contact name, telephone/fax
number or email address.
- Your bank details including
account number and sort code.
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The completed application form will
be forwarded to a credit rating agency for grading and we normally
receive a reply within 3 working days. A charge of £25.00 + VAT will
be made per applicant. Should the Tenancy not proceed after
references have been checked, the charge is NON-REFUNDABLE.
A Holding Deposit of £300 will be
taken to secure the reservation of the property until all
References, Credit Searches and Tenancy Documents are prepared.
Should the Landlord withdraw, this Holding Deposit will be refunded,
less charges made for Reference Fees.
It should be noted by prospective
Tenants that should they withdraw at any time after payment of the
Holding Deposit or if the References/Searches prove to be
unsatisfactory, they will forfeit this Deposit in full.
An administration fee of £75.00 +
VAT is charged to the Tenant for the preparation of the Tenancy
Documents and other administration costs.
All rents are payable in advance by
standing order only and due on the same day of the month as the
commencement of the Agreement. The first months rent and security
deposit (equivalent to 1 ½ months rent) are payable by bankers draft
or building society cheque on or prior to the day of occupation.
Personal cheques can only be accepted if paid 7 working days in
advance of occupation. The deposit may not be used at any time
for payment of rent.
The Tenancy Agreement is a legally
binding document between the owner of the property (The Landlord)
and you (The Tenant). You should read the Agreement carefully and
ensure you fully understand it prior to signing. If there is
anything that is not understood, it is recommended you take advice
from either the Citizens Advice Bureau or from a solicitor.
No longer applicable
All tenancies are exclusive of
Council Tax, Water Rates, Gas, Electricity and Telephone charges
(unless otherwise stated) and Tenants will be responsible for
payment. Ashley Charles will advise the utility suppliers and
the Local Authority of your occupancy but we are unable to undertake
the transfer/connection of telephone services. Tenants should
request telephone service from their chosen provider and must advise
the Landlord or managing agent of the telephone number.
The Landlord is responsible for
insuring the property and any contents that are left in the
property. You must insure your own belongings. The Landlord and
ourselves cannot and will not be held liable for any loss suffered
by the Tenant whatever the circumstances. We can refer you to
specialist insurance companies that offer competitive quotes for
your personal contents and accidental damage to the Landlord's
fixtures and fittings. Please ask for further details.
Domestic pets are not permitted
except if agreed in writing and it is usual for an additional
deposit of £150 to be held. The carpets must be professionally
cleaned, sanitised, deodorised and anti bacteria/flea treated on
vacating the property. The original invoice will have to be supplied
to confirm this has been done.
Many Landlords have service
contracts and preferred contractors. If there is a problem with the
property you are renting you must inform the Landlord or the
managing agent. Failure to do so may mean that you are liable for
any deterioration or damage resulting from any delay. You must not
instruct a contractor to undertake any work - if you do it will be
at your own expense.
Should you wish to make any changes
to the property including decoration you must obtain written
permission from the Landlord or managing agent before any work
commences.
When smoke or carbon monoxide
detectors are fitted in the property you have an obligation to
ensure that they are checked regularly, kept in good working order
and batteries replaced when needed. If you become aware of a fault
you must immediately notify the Landlord or managing agent
immediately. If the property has either natural or bottled gas the
law requires an annual Landlords Gas Safety Report. This will be
arranged by the Landlord or managing agent
It is a requirement of our Rental
Agreement that the Tenant keeps the grass cut, border and paths weed
free and shrubs trimmed.
You must vacate the property on the
agreed date (usually midday on the last day of the Agreement). Your
Landlord or an independent Inventory Clerk will make an appointment
to meet you at the property to carry out the "check out" inspection,
take meter readings and receive all the keys. You will have to
supply a forwarding address for the return of any deposit.
We use independent Inventory Clerks
thus ensuring that their findings are impartial. The Landlord pays
for the preparation of the inventory and the check in. The Tenant
pays for the check out.
With the exception of fair wear and
tear, any damage or deterioration will be corrected and the cost
deducted from the deposit. The deposit is refundable only after you
have vacated the property and provided that:
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- Your rent is paid up to
date.
- All bills relating to the
property/tenancy have been paid.
- The property has been well
maintained and thoroughly cleaned including the carpets upon
vacation.
- All items listed in the
inventory are present and in satisfactory condition.
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We hope this answers any questions
you may have. Please feel free to contact us
by
clicking here if you have any other queries or would
like to discuss any further information.
WE HOPE TO BE OF ASSISTANCE TO
YOU
IN THE NEAR FUTURE.
Place Finders
Letting Agents Reading Berkshire
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